Coronavirus: Service Level Update
Based on the coronavirus pandemic, Lintott Control Systems Limited has subsequently enacted its Business Continuity Plan. In doing so, this directly seeks to:
- ensure the utmost priority is applied to the wellbeing of all stakeholders;
- continually provide clients with products & services with minimal disruption;
- be in a fit & agile position to rapidly respond to client needs following the worst of the outbreak & a period of stabilisation.
As a digitally integrated process solutions provider, the Company has highly developed systems, which facilitate remote working across all PC / Office-based business operations. In addition, the Company has robust mitigating measures for Production, Test & Site Service functions. As a result, the Company is currently operating normally, with client & partner-facing personnel being contactable via the normal channels (i.e. no change to telephone & mobile numbers, as well as email).
The Company is committed during the period to strive to provide the best level of service possible & it will continue to monitor the situation to the best of its ability as circumstances evolve. Further information will be provided & the Company is greatly appreciative of your understanding during this unprecedented period.
A detailed Service Level Summary has been prepared. To receive a copy or for any clarification, please email: Anna Hinson, Business Assurance Manager via ahinson@lintottcs.co.uk or Deb Scott, Business Assurance Officer via dscott@lintottcs.co.uk.